Week 3
Section outline
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Two topics to cover this week, so make sure you have lots of coffee and snacks at hand! This session's learning outcomes are as follows:
- Explain the AIDA Model
- Discuss the
Funnel Model
- Describe the customer Journey
- Explain the conversion process
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Two tasks this week:
- Research and provide any ONE example of a great Customer Decision Journey or Accelerated Loyalty Journey
- Comment on a classmate's post and provide critical feedback
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