Case Study Review

Case Study Review

by FELICIA MALINI A/P R SANTHA KUMARAN . -
Number of replies: 2

Recommended Adaptive Approach to Global HRM

One highly effective adaptive approach to global HRM is the polycentric model—where multinational companies adapt their HR practices to fit local cultures and markets, while still aligning with core corporate values. This was clearly demonstrated by Alpha Computers (a pseudonym for an Indian IT multinational), which combined global performance standards with local flexibility in staffing, training, and rewards.

Instead of using a one-size-fits-all model, Alpha adopted a flexible, decentralized, and people-empowered system called the AlphaWay. Employees were treated as leaders and given autonomy through concepts like “Full Life Cycle Business” and “Full Life Cycle Leaders.” Performance metrics were standardized across the company but adjusted based on location, role, and employee input.


My View

I believe this adaptive approach is critical in today’s global landscape because it helps organizations maintain consistency while respecting local values and work cultures. For example, Alpha localized 90% of its workforce in non-English speaking countries like China and trained global and local managers equally under the same leadership philosophy. This balance between global integration and local responsiveness is what makes an MNC successful in diverse regions.


In reply to FELICIA MALINI A/P R SANTHA KUMARAN .

Re: Case Study Review

by MOHAMED ZEEDHAN ZAEEM . -
I fully support your view. I believe that in order to succeed in the current global landscape, it is pivotal to ensure that local responsiveness is taken into place. This ensures that customers or cultural aspects which are predominant to that specific region is intact
In reply to FELICIA MALINI A/P R SANTHA KUMARAN .

Re: Case Study Review

by MISHAL AHAMED . -
Thank you for sharing this insightful example of the polycentric model with Alpha Computers! I completely agree that balancing global standards with local adaptation is key to effective global HRM. The way Alpha empowers employees as “Full Life Cycle Leaders” really highlights the importance of autonomy and trust in driving engagement across diverse cultures.

I also appreciate the emphasis on equal training for both global and local managers—it shows how investing in leadership development consistently can unify a multinational workforce while honoring local differences.

I wonder, though, how companies like Alpha handle potential conflicts between global policies and local customs when they arise. Do you think there’s ever a tipping point where too much localization could dilute core corporate values?

Looking forward to hearing your thoughts!