People management is the process of training, motivating and directing employees to optimise workplace productivity and promote professional growth. Having productive and professional stuff is important but not as paramount as how an organisation caters to and treats their employees. An organisation with good people management strategies can expect to boost their employee performance everyday and also improve overall workplace communication across all employee levels.
Some components of people management are
1. Empowering Employees
2. Active listening
3. Conflict resolution
4. Clear communication
5. Trust
An example of an organisation that practices people management is FedEx. In line with the principles of people management, FedEx believes that excellent care of employees breeds excellent service, which is an accurate assessment. An example of people management practice on their part is enforcing the clear communication component through annual survey and feedback action program. This allows for employees to communicate with managers who then ensure problem assessment and resolution with the organisation.