Totally agree! Marks & Spencer is one of the company that is developing in a more better direction now and they are applying all these components in their company. For an example, according to their annual staff surveys the company prioritized communication mainly as the key of success. They know how to collaborate in an effective way with regular conference calls to management to daily huddles among staff. They created a positive work environment, boosts motivations of their employees through giving awards and honors, have confrontation and understand what their employees need! Besides that, they empowers their employees with starting programmes that provides individuals with a glimpse into retail careers and offers a straightforward, accessible pathway into employment. Approximately 80% of those individuals who complete their work experience placement are offered a job within M&S.