Here, I will talk about managing people from my own personal experience from my professional life as a manager in a company. I worked for “Cheetay” back in Pakistan, Cheetay is the biggest competitor of foodpanda in my country in the food delivering sector and the biggest player of grocery deliveries.
I was hired as a Community Manager but soon was promoted to managing the Customer Services department. There, I witnessed the worst case of managing people I had ever seen. My colleagues were the best-in-class employees and I was also promoted due to my skills but as days went by, people resigned left and right due to the lack of belonging and support from the upper management.
- We were being promoted without any salary increase or bonuses.
- More responsibilities were being poured down on us.
- The CEO was verbally abusing the higher management and then it was passed down on us.
- Good employees were fired for the sake of downsizing out of the blue.
- Work strategies were changing on a daily basis.
This caused the majority of employees to leave the company, including myself after working extra hours to improve the company’s situation.
Hence, I believe if you don’t manage your own people right, then your business can’t thrive in the long run no matter what your strategies are.