In this regard, I opine that Strategic HRM has been embraced and incorporated into HR academics and on the professional front not because of an either/or situation but because of both strong business approach and self-interest. As an illustration, business strategies for enhanced customer service translates into specific HR strategies that includes training and performance improvement plans whereby employees are managed, motivated and trained in improving their knowledge, skills and abilities to be in line with the business strategies to achieve the said goal of improved customer service.
This demonstrates the vital role SHRM plays in recognizing the impact of competition and environment with an overall consideration of aligning corporate strategies with functional strategies and the reason behind the necessity of SHRM in the corporate and academic context.