People management is essential to the success and productivity of a company or organization. As people comprise a company’s workforce, it is crucial that managers understand, evaluate, train and make decisions regarding them carefully.
A company’s growth or downfall is linked to its performance – hence building a solid professional understanding of an organizational team is at the forefront of a team lead’s goals.
With people, cases such as resentment, being undervalued or underappreciated are common reasons with which they resign. Lack of concern or empathy creates frustration and demotivation, thus lowering individual morale.
My own example in this case is from my own experience of working at a jewellery business in Pakistan. Although I was initially satisfied with the work I was given as a Digital Media Marketing Associate, within a few months I noticed how my responsibilities were greatly increased and longer hours introduced without any acknowledgment of gratitude nor a salary increase. The conversation was not up for debate. I was simply expected to do what was told of me. This caused lingering resentment since I didn’t feel the freedom to voice my concerns nor did I feel it was appropriate. Within the span of six months, I was overseeing the entire business from the front end. This became especially difficult since the CEO and COO were already very busy individuals, and I was forced to adjust to their schedule, when it came to discussions, meetings, and sending reports.
Even if a company may look successful from the forefront, it is only when you begin working within their team that you realize how much mismanagement is prevalent and how undervalued employees are. Hence I believe without the following components an organization will find it difficult to achieve success through its team members:
1. Understanding people who make up the organization
2. Establishing effective communication with all the departments
3. Making the best of differences
4. Being empathetic and flexible towards employees
5. Resolving conflicts and the ability to appreciate employees