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Design Thinking (DM505-3-M-DT) ASYNC Master Folder
Topic 4: Empathy
Topic 4: Empathy
Section outline
Select activity Introduction & Topic Learning Outcomes
Introduction & Topic Learning Outcomes
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Select activity Empathy
Empathy
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Select activity Explain How Empathy is Integrated into Design Thinking Processes
Explain How Empathy is Integrated into Design Thinking Processes
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Select activity Activity 1
Activity 1
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Select activity Develop a Set of Questions Designed to Uncover Users' Deep-seated Needs and Emotional Responses, Appropriate for Use in Empathy Visits
Develop a Set of Questions Designed to Uncover Users' Deep-seated Needs and Emotional Responses, Appropriate for Use in Empathy Visits
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Select activity Developing a Set of Questions
Developing a Set of Questions
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Select activity Activity 2: Developing Empathy-Driven Questions
Activity 2: Developing Empathy-Driven Questions
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Select activity Complete a Persona Factsheet That Includes Demographic Data, Psychographic Profiles, User Needs, Frustrations, and Goals
Complete a Persona Factsheet That Includes Demographic Data, Psychographic Profiles, User Needs, Frustrations, and Goals
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Select activity Activity 3: Persona Creation Workshop
Activity 3: Persona Creation Workshop
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Select activity Analyse Research Through Observation and Listening
Analyse Research Through Observation and Listening
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Select activity Activity 4
Activity 4
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Make forum posts: 1
Select activity Topic 4 Summary (Temporary disabled)
Topic 4 Summary (Temporary disabled)
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